Email is our primary method of communication and we give a timely response within 24 business hours (M-F). We do have a contact phone number (1-855-727-0202); however, this is NOT a live line. Customers are able to leave a voice message with as much information as possible relating to their issue and a representative will call back as soon as possible. Phone services can be very expensive and we do not want this to interfere with donating the most we can to shelter animals and other causes that we support such as Pets & Vets, Medical Care For Injured K9 Police Dogs, and more. Thank you for understanding!
Contact us here to send our Customer Service team an email. We'll get back to you ASAP (usually within 24 hours)!