Our Company
The Website
- Are You Hiring?
- Do You Accept Guest Posts?
- Why Can't I Post To Your Facebook Page?
- What If I Have A Question About An Article On The Site?
- How Can I Get IHeartDogs or IHeartCats To Sell My Product?
- How Can My Business Advertise On IHeartDogs or IHeartCats?
Donations
- Are You A Charity? How Do I Know You Really Donate?
- How Much Has Been Donated This Year? Does My Purchase Matter?
- How Can I Donate Directly To A Specific Cause?
- How Much Money Goes to RescueBank to Feed Dogs?
- How Can I Request A Donation For My 501(c)(3) Charity?
- Why Do You Donate 20% of Sales to Help Rebuild the Shelter?
Orders
Autoship
- How Do I Reactivate My "Paused" Autoship Schedule?
- How Can I Sign Up for an Autoship Subscription?
- How Can I View or Change My Autoship Schedule?
- How Can I Change The Next Order Date On My Autoship Schedule?
- How Can I Change The Frequency Of My Autoship Order?
- How Can I Update The Payment Info. On My Autoship Schedule?
Computer Issues
Products
- Where Can I Get More of the Notecards that Come With an Order?
- Do You Offer Free Samples?
- What If The Item I Want Is Not Available?
- Where Can I Find the Free Rx Card?
- Do You Sell Wholesale For Resale?
- Why Don't I See My Dog's Breed?
Project Paws® Pet Health
- Are All Project Paws® Products Safe To Use In Conjunction With One Another or with Medications?
- Are Project Paws® Products Good for Puppy Development?
- Are The Advanced Hip & Joint Chews Vegan?
- Are The Dental Sticks Safe For Dogs With Diabetes?
- Are The Dental Sticks Safe Since They Contain Methylparaben and Polyparaben?
- Are The Ear Cleaning Products Safe For Cats?
Cannanine™ CBD Oil
- What Does CBD Stand For?
- Is CBD Oil Legal?
- What Health Issues Can CBD Oil Be Used For?
- Where Can I Purchase the Cannanine™ Product?
- Where Can I Find More Information on CBD Oil?
- Can Cannanine™ CBD Oil Be Taken By People Too?
My Order
- How Can I Edit the Quantity of the Items in my Cart?
- Can I Change the Address on an Order I Placed?
- How Do I Know If My Order Has Shipped?
- Why Does My Tracking Number Not Show Any Info?
- Can I Make a Change to the Order I Just Placed?
- How Can I See All Orders I Have Placed?
Account
- How Can I Create A Shopping Account?
- What If I Forgot My Password?
- How Can I Change My Email?
- How Can I Change My Account Details?
- Why Am I Receiving So Many Emails?
- How Can I Unsubscribe From The Facebook Page?
Payment
- How Do I Know The Website Is Secure?
- What Payment Options Do I Have?
- Do You Take Checks?
- Where Do I Enter My Gift Card Or Store Credit Voucher Code?
- How Can I Get A Coupon Or Promo Code?
- What Is A Payment Error Code?
Returns & Exchanges
Returns
Exchanges
Sizing
Clothing
Jewelry
Pricing
International Orders
Shipping
Cost
Delivery
- Do You Offer Express Shipping?
- When Can I Expect My Domestic Order?
- When Can I Expect My International Order?
- Is There Anywhere You Don't Ship?
- Why Is Puerto Rico Not Listed As Part Of The United States?
- Where Is My Tracking Number?