Our Company
General
Donations
Contact Us
Customer Support
Ordering Questions
Tech Issues
Project Paws® Pet Health
- Are All Project Paws® Products Safe To Use In Conjunction With One Another or with Medications?
- Are Project Paws® Products Good for Puppy Development?
- Are The Advanced Hip & Joint Chews Vegan?
- Are The Dental Sticks Safe For Dogs With Diabetes?
- Are The Dental Sticks Safe Since They Contain Methylparaben and Polyparaben?
- Are The Ear Cleaning Products Safe For Cats?
Cannanine™
- How Can I Create A Cannanine™ Shopping Account?
- Where Do I Enter My Cannanine Gift Card or Coupon / Voucher Code?
- What Does CBD Stand For?
- Is CBD Oil Legal?
- What Health Issues Can CBD Oil Be Used For?
- Where Can I Purchase the Cannanine™ Product?
My Order
- How Can I Edit the Quantity of the Items in my Cart?
- Can I Change the Address on an Order I Placed?
- How Do I Know If My Order Has Shipped?
- Why Does My Tracking Number Not Show Any Info?
- Can I Make a Change to the Order I Just Placed?
- How Can I See All Orders I Have Placed?
Account
- How Can I Create A Shopping Account?
- What If I Forgot My Password?
- How Can I Change My Email?
- How Can I Change My Account Details?
- Why Am I Receiving So Many Emails?
- How Can I Unsubscribe From The Facebook Page?
Payment
- How Do I Know The Website Is Secure?
- What Payment Options Do I Have?
- Why Was My Credit Card Charged Before My Order Has Been Shipped?
- Do You Take Checks?
- Where Do I Enter My Gift Card or Coupon / Voucher Code?
- How Can I Get A Coupon Or Promo Code?
Product Questions
General Product Questions
- Where Can I Get More of the Notecards that Come With an Order?
- Do You Offer Free Samples?
- What If The Item I Want Is Not Available?
- Where Can I Find the Free Rx Card?
- Do You Sell Wholesale For Resale?
- How Can I Get IHeartDogs or IHeartCats To Sell My Product?
Apparel
Jewelry
Shipping & Delivery
Cost
Delivery
- Do You Offer Express or Expedited Shipping?
- When Can I Expect My Domestic Order?
- When Can I Expect My International Order?
- Is There Anywhere You Don't Ship?
- Why Is Puerto Rico Not Listed As Part Of The United States?
- Where Is My Tracking Number?
Account & Subscriptions
Subscriptions (Autoship)
- How to start an iHeartDogs autoship subscription
- How Can I Update Payment for My Cannanine™ Order Subscription?
- How Can I Subscribe to Save?
- How Do I Pause My Subscription?
- How Can I Change The Next Occurrence Date?
- How Can I View or Change My Order Schedule?